Serenity Health Acupuncture
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About Patient Portal and Online Scheduling


NEW PATIENTS START HERE
​Setting up an online account/Using Patient Portal 

First Go to link below 
Patient Portal to make an account in the Patient Portal.

If you look to the right, you will start your online scheduling by going to my patient portal appointments tab, however first you have to make an account. This is a separate and more secure site, than my website, for you to put in your information and to set an appointment.
If you do not have an email address, or are filling it out for an individual who does not have an email address, click the box which says “Register a Child or Username”. This will allow you to create an account which does not have an email associated with it.
Once you have typed in all the information click “submit” and it will take you to the login page. (Make sure to note your user name/email and password for future reference.)
After setting up your account there will be an email verification sent to you. Once you click on the email verification link in your email, your account will be officially set up.

Each time you go to the portal, enter your email address, or username and the password you chose, then click “submit”. This will redirect you into your personal patient account. 
You will now have access to clinics forms and will be able to electronically sign them. Please fill out the Patient Info, Consent for Treatment, Description of Services, and Arbitration Agreement Forms so I can legally treat you. 
“Appointments” tab, lets you see what appointments you have scheduled and you can even cancel them if you need to.
“Messages” tab, allows you to send me a secure message 24/7 (please allow for 2 business days for reply) with private information. Please do not send health related information to my regular email. I do receive notification when you fill out a message from the portal and check them regularly. I can even send a message back to you. 
“Settings” tab, allows you to change your password and set up your notifications. 
​
Acusimple Online Booking and Practice Management Software for Acupuncturists
Once you have set up your Portal Account
Scheduling an appointment

Go to https://acusimple.com/access/4105/#/appointments/
Or go to the Appointments Tab in the Portal
  • Select a service by clicking on it.
  • Choose a day which is highlighted, by clicking on the date. This should redirect you to a page with times listed.
  • Choose a time from the list. And this will redirect you to a confirmation page.
  • Check the date and time of the appointment you selected, then press confirm.
  • You are all set for an appointment!
*You will need to create a patient portal login to set appointments. If you haven't made an account in the portal yet, look to the left to set up an account.
**Before your first private, or group, appointment please login to the patient portal and sign your paperwork. This helps provide the maximum time to your treatment. If you are unable to fill in this information, on the portal, prior to your first appointment please arrive 20 min. early so we may complete these prior to your scheduled time. Otherwise, time will be deducted from overall treatment time.


Quick Helpful Hints:
​For filling out and signing paperwork (Forms)
  • ​All paperwork must be signed. If you have a touch screen just use a stylus or your finger to sign in the signature box. If you are using a non touch screen device you can sign by holding down with your mouse or touchpad inside the box and moving it to make your signature.
  • On the Consent for Treatment form, you will need to type in your initials in the very last box before it will accept your paperwork
  • On the Description of Services form, type in “acupuncture and other services” in the box at the top of the form, then you should be able to submit it after signing and dating it.

We Would Love to Have You Visit!

Anne Anderson L.A.c.
​509-314-0373
514 S Grant St. ~ Goldendale, WA 98620

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Phone: 509-314-0373
Fax: 888-611-7881

Address
514 S Grant St.
Goldendale, WA 98620

E-mail: aandersonacu@gmail.com
  • Home
    • Services
    • Insurance and Billing
    • Events
    • About Me
  • Patients Go Here
  • AcuFAQ
  • Blog
  • Serenity Health Products & Services
  • Supplements & Herbs